Follow these steps if you need to save the scan as another file type, such as a. Push the power cord into the power supply to make sure that the connection is secure. Please try again shortly. For troubleshooting purposes, do not reconnect to a powered USB hub until after the direct connection to the computer resolves the issue. Not sure which drivers to choose? If the product does not turn on with the alternate power cord, continue to the next solution.
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Remove both cartridges from the printer.
Test the power on the All-in-One Follow these steps to test the power on the product. Solution Press the appropriate button s on the product to perform the intended task.
Thank you for your patience. Make sure that the power supply is compatible with the HP All-in-One The term power supply refers psv both the power module and the power cord. Remove the new cartridge from its packaging, and then remove the protective tape from the cartridge.
Do not mix different types, weights, or sizes of paper.
This tool applies to Microsoft Windows PC’s only. Right-click the recently saved file to open it yp another application, such as Microsoft Word. If the carriage is stuck on the right side of the productmove the carriage to the left side of the product.
Make sure the paper tray is down and that there is letter or A4 unused plain white paper loaded in the paper tray. The pzc can dry out and clog the nozzles if the cartridge is outside of the product for too long.
This is an additional indication that there is an issue with the product that needs to be resolved.
HP Photosmart C3100 All-in-One Printer series
Opening the printer cover make sure the power is on. Installing the HP black cartridge. Plug the All-in-One directly into an electrical outlet. Please use the product number and serial numbers of the new product to validate warranty status. How does HP install software and gather data? If you cannot remember, follow these steps:.
Click the product you are using to scan, and then click Import. Click OK to accept the settings. In the program you are printing in, click Fileand then click Print. Disconnect the power cord from the rear of the product.
HP Photosmart C All-in-One Printer series | HP® Customer Support
Unable to determine warranty status. If these steps resolved the issueyou do not need to continue troubleshooting. On the Windows taskbar, click the Windows iconclick the Right arrowand then click Restart. All lights are blinking In this error conditionthe following blinking lights pattern displays on the control panel:. Plug the All-in-One directly into an electrical outlet Plug the product directly into an electrical outlet to make sure that the power source is functioning correctly.
I don’t see my operating system. Do not use a power strip, surge protector, or three-prong to two-prong adapter.